VAF department agent #48130WZ1

Your account has been temporarily closed.To unlock it, you must follow the instructions of the support staff. If you refuse to cooperate, "Helena Barnes" has the right to delete or stop your account.

Common Questions

Steam Online Code of Conduct

As a Steam subscriber, you agree to abide by the following code of conduct.Overall, as a Stearn user, you should be a qualified Internet user and not do anything to hinder others.

Engage in unlawful activity

Examples of such prohibited behavior include: exploiting minors; stealing; encouraging real-world violence; engaging in fraud; and creating a false identity for the purpose of misleading others.

Upload or post illegal or inappropriate content

• Real or disturbing depictions of violence;
• Content that exploits children in any way; and
• Sexually explicit content. This does not forbid game content posted in its own game hub.

Violate others’ personal rights

Examples of such prohibited behavior include: doxing; scamming; stealing; impersonating; stalking; accessing other users’ Steam accounts; and posting libelous or defamatory statements.

Harass other users or Steam personnel

Examples of such prohibited behavior include: trolling; baiting; threatening; spamming; intimidating; and using abusive language or insults.

Disrupt, damage, or manipulate Steam

Examples of such prohibited behavior include: instituting an attack on a Steam server; artificially manipulating Steam reviews or other content; and automatically generating Steam accounts.

Cheat

Examples of such prohibited behavior include: running cheat programs; smurfing; and artificially boosting your match-making rank.

Improperly gather or distribute information

Examples of such prohibited behavior include: harvesting or otherwise collecting information about others, including e-mail addresses; and distributing surveys, multi-level marketing materials, chain letters, or junk email.

Engage in commercial activity

Examples of such prohibited behavior include: posting advertisements; running contests; gambling; buying or selling Steam accounts; selling content, gift cards, or other items; and begging.